Followers name out the dropping requirements.
A fan not too long ago took to X to complain about their less-than-satisfactory expertise with HYBE‘s Weverse Store. That they had bought a luxurious doll, however the doll got here with asymmetrical eyes.
They positioned it subsequent to a photograph of the product photograph from Weverse.
On the left is the product photograph from Weverse, whereas on the precise is the photograph of the doll acquired by the fan. When the fan despatched in a question to Weverse Store, they had been informed that it was not acknowledged as a defect.
Howdy, buyer. That is Weverse’s Buyer Service Middle.
You despatched in a question in regards to the Magnet Plush Keyring and its defect. After now we have fastidiously examined the supplies that you’ve despatched us in attachment, now we have verified that it doesn’t qualify as a defect. As such, we can not refund or trade the merchandise.
We hope you’ll be able to generously perceive that we’re unable to instantly help your question.
— Weverse
The fan questioned what was counted as a defect. They grievance in regards to the absurd requirements.
위버스에서 인정 받지 못한 하자
이게 하자가 아니면 어떤게 하자 인가요 ? 눈 한쪽이 없고 귀 한쪽이 없어야 하자로 인정 받나요 ?#세븐틴 #위버스 #쵯체리 #쫑토람#샤슴이 #탐탐 #뾰풀이 pic.twitter.com/H1qS6VoCEi— 나는야 최승철. (@SC88421) December 26, 2024
A defect not acknowledged by Weverse. If this isn’t thought of a defect then what’s? Should a ear or an eye fixed be lacking for it to be acknowledged as a defect?
— SC88421
A fan identified that many of the plushes that they had seen for this explicit doll had been lower than customary.
sorry i am a foreigner however that is an excessive amount of… is it potential to complain to a authorities workplace? all of the chandalees i’ve seen aren’t good however that is the worst. hybe is hopeless. i am so sorry to my pals who purchased it https://t.co/dXykUZwL0x
— point out after dm! 🦦 g(uoz) 🔗 t&cs (@ddoonyoungie) December 26, 2024
With requirements for merchandise allegedly dropping, followers have been calling out their “AliExpress” ranges of design and manufacturing.
Corporations at all times giving us AliExpress high quality for the inflated costs we pay. I perceive all dolls cannot all be made precisely the identical however can they at the very least be even and symmetrical https://t.co/qB5cTQIm5z
— Reine (@wolfpupbin) December 26, 2024
HYBE nor Weverse has but to provide an official assertion.
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